SERVICES

Virtual Reception

A comprehensive call management service, offering a high level of support for your business.

If your business would benefit from having a professional answering service to answer your calls but you need something that is more integrated and provides greater support to your team, a virtual reception service could be the solution for you.

We answer calls in your company name and our team of Virtual Receptionists will be available 7 days a week to represent your business and provide a range of reception services that will create an excellent first impression for your callers.

Call screening and call transfer to a landline or mobiles 
Detailed message taking
Handling general enquiries
Diary management and meeting schedules
Directions to site
Branch/other site locator
General information line
Call overflow – for peak times when you cannot capture every call yourselves

In essence, our Virtual Reception service offers much more of call management function than a straightforward answering and message service would provide

You can divert your calls to our team, on a full time basis or simply when the need arises such as out of hours, lunch breaks, cover for staff meetings or peak times when capturing all your customer calls can be difficult.

Our specialist team can comfortably fulfill the capacity of a Virtual Receptionist for your business, whilst displaying the level of commitment and ability that you would expect from a member of your own team

For Home Offices or Small to Medium sized Enterprises (SMEs) a Virtual Reception service can present a strong and reliable image of your business. It will ensure that your calls are handled consistently and efficiently, and important or urgent calls will not be missed.

Please contact us to discuss our competitive prices. Charged on a ‘pay as you go’ basis this is a really cost effective alternative to recruiting additional staff or handling customer service calls yourself.

 

© 2009 Aniar Solutions Ltd. t/a The Phone Answering Service, Technology House, N5 Business Park, Castlebar, Co. Mayo, Ireland
Company Registration No.
366640V | Telephone: 1850 930 306| Fax: 094 90 44999 | Email: info@tpas.ie