SERVICES
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Sales & Marketing SupportKeeping in touch with customers and maximising potential sales opportunities.Whether its direct sales, just raising awareness of your business or you need to know a little more about your customers and market place, we can design a telephone campaign that lets you take advantage of every opportunity and achieve major business growth and development Our range of Sales and Marketing Support services streamlines your ability to communicate directly with your customer base, reach your target audience more effectively and ultimately increase your level of sales and profitability.
In the course of providing this service, we can assure total confidentiality of all client databases and this is guaranteed in accordance with the Data Protection (Amendment) Act 2003. For further information: http://www.dataprotection.ie |
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SERVICES
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TelemarketingHome>> Services>> Sales & Marketing Support>> Telemarketing Talking directly to your customer base is an affordable and effective way to gain maximum marketing impact and get valuable and immediate feedback from your target audience. Working with your database, we can provide a range of Telesales services designed to exceed your expectations and achieve results on your behalf. 'Cold calling' may not always be an effective technique, but by pursuing warm leads or maintaining contact with your existing customer base via telephone, we are able to offer marketing support that is second to none.
Following appropriate training and working closely with you and your team, we can strategically make the most of every sales opportunity, boost your reputation as a customer focused company and leave your competition standing.
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SERVICES
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Market ResearchHome>> Services>> Sales & Marketing Support>> Market Research The best way to find out what your customers want and whether they are happy with your product or service is simply to ask them. We have found that paper based questionnaires and customer feedback are usually not as effective as actually speaking to customers on the telephone. Whether you are looking for data regarding competitor products, prices or market size, our specialist team of call centre agents can conduct this research for you. Working with your chosen database, we will telephone your target audience and work through your required market research or customer survey process. All responses will be accurately captured, recorded and reported on within an agreed timescale. Our Call Centre Software, allows us to produce survey and research reports in a format suitable for you. When customer surveys are performed by professional operators you can maximise the number of completed survey questions and gain a valuable insight into aspects of your service that could be appraised and improved.
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SERVICES
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Data CleansingHome>> Services>> Sales & Marketing Support>> Data Cleansing Taking the time to update your database involves contacting everyone listed and confirming that their contact details are up to date. In marketing terms, an accurate database is pure gold and, if used correctly, can really contribute to an increase in sales and profitability. Updating your database is, of course, a very time consuming exercise and most businesses simply do not have the resources to allocate to this task. Outsourcing this exercise however, is a very cost effective solution. So how does Data Cleansing work?
Once the updated details are complete, your database will be formatted appropriately and returned to you for use in future direct mail campaigns. |
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© 2009 Aniar Solutions Ltd. t/a The Phone Answering Service, Technology House, N5 Business Park, Castlebar, Co. Mayo, Ireland |
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